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About Mommy Wellness

Mommy Wellness is a leading wellness and beauty franchise dedicated to supporting women through every phase of motherhood — from fertility and pregnancy to menopause and beyond. With multiple branches nationwide, our mission is to nurture, empower, and uplift women through holistic, personalised treatments and a nurturing spa experience.

Position Overview

We are looking for a passionate, experienced, and dynamic Group Trainer & Operations Manager to join our team based in Durbanville. This role is ideal for someone who thrives in both leadership and hands-on environments, balancing the training of therapists with the operational management of multiple Mommy Wellness branches.

The successful candidate will ensure operational excellence, uphold brand standards, and deliver high-quality therapist training aligned with the Mommy Wellness ethos and treatment protocols.

Key Responsibilities

Training & Development

  • Conduct in-depth training sessions for therapists across all Mommy Wellness branches (new and existing staff).
  • Oversee the implementation of the Mommy Wellness Treatment & Motherhood Journey Manuals.
  • Monitor and evaluate therapist performance, providing feedback and retraining where needed.
  • Stay updated on new products, wellness techniques, and industry innovations to integrate into the training curriculum.
  • Assist in developing online and in-person training modules and assessment tools.

Operations Management

  • Ensure all branches uphold the Mommy Wellness operational standards and brand experience.
  • Support franchise owners with day-to-day operational challenges and performance management.
  • Conduct regular branch visits and audits to assess quality, hygiene, and customer service levels.
  • Work closely with Head Office to implement group promotions, operational procedures, and product rollouts.
  • Manage stock control, reporting, and compliance across branches.

Administration & Coordination

  • Maintain accurate training records and operational reports.
  • Provide monthly feedback to the CEO and Head Office on training outcomes and branch performance.
  • Coordinate product orders and logistics for training and new treatments.

Job Title: Group Trainer & Operations Manager

Location: Mommy Wellness Durbanville
Employment Type: Full-Time
Reports To: CEO – Mommy Wellness Group

Requirements

  • Minimum 5–7 years of experience in the wellness, beauty, or spa industry (management or senior training role preferred).
  • Recognised qualification in Beauty Therapy, Somatology, or equivalent.
  • Proven experience in training, operations management, or multi-branch coordination.
  • Strong communication and leadership skills with a passion for empowering teams.
  • Excellent organisational and reporting skills.
  • Own reliable transport and valid driver’s license.
  • Willingness and ability to travel to branches nationwide as needed.

 

Personal Attributes

  • Warm, professional, and approachable demeanour.
  • High attention to detail and commitment to excellence.
  • Strong sense of accountability and initiative.
  • Passionate about women’s wellness and holistic care.
  • Able to balance empathy with firm operational discipline.

HOW TO APPLY

Please email your CV, certifications, and a brief motivation letter outlining why you’re the perfect fit for Mommy Wellness.